Testimonials

 

"I would like to make mention of the quality service that has been provided to me by Riteway Group over the last year. I am always greeted with a friendly “can do” attitude and have found the service to be very prompt. All reports given have a full run down of the issues noted and cause of the issues so that I am better able to give a much more detailed description to my clients prior to commencing with any work. I have also found that there have been no call backs thus far on any completed works and therefore value the quality of the work provided."

 

Annette Shiper 

Senior Property Manager

McGrath Property Management Lower North Shore 

 

 

 

"Riteway Group has been the Property Maintenance company we have been engaging for over 2 years. I have found the entire staff to be very professional in their approach. They provide excellent customer service to both our company and to our tenants.

 

Riteway Group are very thorough and any required maintenance issues are promptly identified and organised in a timely manner. Any issues that have arisen have always been addressed in a way that has enabled an equitable outcome for all involved, including tenants, landlords and the property manager.

 

Riteway Group have provided us with peace of mind by co-ordinating entire projects from A to Z. They take care of the communication between the tenant and the tradesman, which in turn relieves our property managers from this very time consuming process. Our agents are continuously updated via email with progress reports on every Quote Request or Work Order issued."

 

Sonia Leal

Principal 

Niche Portfolio Bondi Beach 

 

 

 

"I would like to thank-you and your team for the professional and prompt repairs and maintenance service that you have delivered.  The team you have in place makes it easy to work with as they share the same standards in customer service that we at Century21 pride ourselves on.

 

The repairs and maintenance work once completed is to a professional standard with the invoice being sent straight away and in some cases with photos, which makes our owners happy, as they are able to see the repairs finalised.

 

The communication from the team in the office to our tenants has received nothing but positive feedback, they love the fact that they are always communicated with and kept in the loop.

 

I have recommended you to a number of Agents in the area and will certainly continue to do so."

 

Megan Seeley

Senior Portfolio Manager

Century 21 KeyNorth

 

 

For some time now I have been working with Riteway both for day to day maintenance and in conjunction with my clients on larger projects such as full renovations and kitchen and bathrooms. Not only do I continue to be impressed time & time again with the outstanding service, personal nature, ethical manner & professional approach, I also continue to hear rave reviews from my clients regarding the their services resulting in many cases in substantially increased rental yield of their investment properties.

 

At all times Riteway have been easy to contact & deal with. Being in the service industry, reputation is built on repeat & referral business & as such this is something that I am very proud of, take seriously & in no way will ever jeopardise.

 

I deal daily with a wide-range of tradespeople & other professionals and I can honestly say that there is no other person or company that I would rather work with or can speak more highly of than Roy and his extensive team of professional trades people.

 

Sue Irving

Senior Portfolio Manager

McGrath Property Management Lower North Shore